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May 14, 2019
Question

How do we set-up payroll for countries outside of Australia?

  • May 14, 2019
  • 1 reply
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1 reply

JaneD
May 14, 2019

Good day, info243.

 

I'm here to address your payroll concern.

 

Are you referring to adding an employee in QuickBooks Online (QBO)? If so, the option of adding an employee outside Australia (AU) is unavailable because the system needs a residential suburb of an employee. QBO will determine the tax scale from the information you've entered. 

 

I recommend contacting our Payroll Support. They have more tools to give you further workarounds.

 

Here's how to get in contact with them:

  1. Sign in to your QBO account.
  2. Go to Help.
  3. Click on Contact us.
  4. Enter your concern and click on Let's talk.
  5. Choose either Chat or Get a callback.

This article about payroll has more information: Employees adding and setting up [VIDEO].

 

That should do it. You've got me if you need anything else. Have a good one.