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July 28, 2020
Question

I'm trying to enable payroll I have put my abn address and name. it won't let me go any further

  • July 28, 2020
  • 1 reply
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1 reply

July 28, 2020

Hello Rachscif-yahoo-c,

 

If you cannot proceed to the next screen when setting up payroll, can you please try the following:

 

Please try to type in the details, rather than copying and pasting

When typing each of the details, please make sure there is no space before the first letter/number

After you have typed in the address, please use the suggested options to try and select the address

If the system does not provide you with the desired address as a suggested option, then try a different address, and change it later in the Payroll Settings section

 

Please try the steps provided, and if you still have issues, please reach out to us on 1800 046 038.

 

-Ken