I missed a monthly pay and when I try to process the employee it comes up with no employees for payrun

Hi andrewtheo, 

For an employee to show up automatically when creating a payrun, you need to set their default pay schedule to match the selected pay period (monthly) as well as check the pay schedule itself is set up correctly:

1. From the Employees tab, select their name then the Pay Run Defaults menu.
2. Scroll down until you locate their Pay Schedule dropdown. For them to be automatically included in the payrun, this needs to be set to the schedule of the payrun you are creating (in this case monthly). Then scroll down and Save, then close out of this menu (there will be a Close button on the bottom left).
3. Now, select the Payroll Settings menu. Under the sub-menu Pay Run Settings, select Pay Schedules.
4. Click on the Monthly schedule. Under Included Employees, select Employees with this pay schedule as their default. Then Save. 

Now when you create a monthly payrun, all employees with this as their Pay Schedule will show up automatically. If this employee is normally paid on another schedule (eg weekly) and you don't want to change their defaults, you can still include them in the monthly pay run:

1. In the pay run, select the Pay Run Actions menu and select Add Employees.
2. Begin typing the employee's name into the search bar and select their name when they appear. 
3. Select Add Employee, then Close.

If you have successfully included the employee in the pay run, and are referring to them missing from the pay event when lodging with the ATO, see below steps to rectify:

1. Click on the employee's name, then select the Pay Run Defaults menu.
2. Scroll down to the bottom of the page and look for the Single Touch Payroll option. 
3. If they have been ticked as a Closely Held Employee, they will not show up when lodging a pay run as the ATO has allowed a later reporting start date for these employees (click the little question mark for more information). If you want to include them in the pay event, you need to untick this option, then Save and Close. Now when you lodge a pay event, the employee will show up.

I hope this covers all possibilities for you, but if you have further questions feel free to reply as I'm here to help!

-Kass