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November 3, 2019
Question

I was wondering why super batch 1125163 created on 17/10/2019 was cancelled?

  • November 3, 2019
  • 1 reply
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1 reply

November 3, 2019

Hi there, andy34.

 

Probably there's missing information that needs to be filled out or something else. However, we can check the reason why the Super Payment Batch is cancelled. 

 

The good thing is that we can help you with this by contacting our phone support team. They can also guide you with processing it again. 

  1. In your QuickBooks Online account, go to Employees.
  2. Go to the Employees tab.
  3. Click on Payroll Support

Another option to contact us is by following these steps:

  1. Copy and paste this site on a browser: https://help.quickbooks.intuit.com/en_AU/contact
  2. Select QuickBooks Online.
  3. Select Payroll & STP from the topic. 
  4. Click on either Get Phone Number or Start a Message

Whenever you need more help about managing payroll or anything else, post them here. You'll get a personalized answer.