Probably there's missing information that needs to be filled out or something else. However, we can check the reason why the Super Payment Batchis cancelled.
The good thing is that we can help you with this by contacting our phone support team. They can also guide you with processing it again.
In your QuickBooks Online account, go to Employees.
Go to the Employees tab.
Click on Payroll Support.
Another option to contact us is by following these steps: