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October 23, 2020
Question

Is anyone having issues accessing employees section today?

  • October 23, 2020
  • 1 reply
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1 reply

Steven_Product Champion
October 23, 2020

Hi robyn-harris, 

 

Currently we don't have any known outages with the payroll system and checking my test file mine loads normally also. The problem may be attributed to a browser issue which is blocking the third-party payroll software from displaying correctly.

 

I would encourage you to follow the steps for browser troubleshooting by clicking here. After going through these steps which include trying a different web browser but still are unable to load the Employees tabplease don't hesitate to reach out to our friendly support team by clicking here.

 

Thanks, 

 

-Steven