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December 24, 2019
Question

Lodgement Failed Code Error

  • December 24, 2019
  • 1 reply
  • 0 views

hi i keep getting this when trying to add each employee

LODGEMENT FAILED 

payroll-000: error calling SBR core services

 

can anyone help fix this

1 reply

MariaSoledadG
December 24, 2019

Hi lando,

 

Welcome to QuickBooks.

 

Let's make sure that Electronic Lodgement is enabled so you can successfully add each employee without any error. Let me walk you through how.

  1. Click Employees.
  2. Go to the Payroll Setting tabs.
  3. Select ATO Settings.

 

I have attached a screenshot for your visual reference.

 

Then, follow the instructions to enable electronic lodgement. Once done, you can start adding your employees.

 

Here's an article that will give you more information if you want to update your employee's tax file declaration: https://support.yourpayroll.com.au/hc/en-au/articles/200239640-Updating-Employee-Tax-File-Declaration.

 

Let us know if you have any other concerns about QuickBooks Online (QBO). We'll always be right here to assist you.