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james51
November 19, 2022
Question

Not importing timesheets into payrun.

  • November 19, 2022
  • 1 reply
  • 0 views
THE PROBLEM
One of my employee's had timesheets that were not being imported into the pay run.
 
THE SOLUTION
I unticked the option for "Claim tax free threshold"
 
THE REASONING
The employee has 2 jobs, and the "Claim tax free threshold" should not have been ticked, but this has never stopped a pay run in the past.
I suspect the ATO's new STP system flags this and that the  QuickBooks Software acts on it, but does not show the reason.
QuickBooks instead just excludes the employee from the payrun with no indication as to what is causing it.

1 reply

I
IntuitAika
November 20, 2022

Hi james51, 

 

Thanks for posting in the Community! There are several reasons why timesheets are not importing into pay run. Let me show you how to check on your employee settings and timesheets created. 

 

First thing we'll need to do is to check the employee's timesheets status. 

 

  1. Go to Employees tab.
  2. Select an employee.
  3. Select Pay Run Defaults.
  4. On Timesheets, make sure Use timesheets to submit all time worked is selected.
  5. Select Save.

 

Then, let's import and approve the employee's timesheets. 

 

  1. Go to Employees tab.
  2. On Manage Employees dropdown, select Import timesheets.
  3. Select Import Timesheets from and Date range on dropdown menu.
  4. Select Import.
  5. Go back to Manage Employees and select Approve Timesheets. 
  6. Set the date range of the timesheets to approve and the name of the employee.
  7. Tick on the timesheets to approve and select Approve timesheets. 

 

Once done, create a pay run and it'll automatically show the imported timesheets for that period. 

 

Feel free to post again if you need any help with timesheets. Have a great day! 

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