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paul116
March 14, 2021
Question

Payment activities are currently disabled as the status of your subscription is KEYPAY any updates??

  • March 14, 2021
  • 1 reply
  • 0 views

Looking for answers to the questions, Payment activities are currently disabled as the status of your subscription is KEYPAY_EXCEPTION.

It's payday and I need to pay my people....

1 reply

Zac Product Champion
Zac Product Champion
March 15, 2021

Hi Paul116, 

 

There was an outage on Sunday 14th which prevented QuickBooks Online Payroll powered by KeyPay users from viewing or running payroll. This has since been fixed and users should no longer be experiencing any more difficulty.


Thank you for your patience and understanding.

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