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December 15, 2022
Question

Payroll no export button

  • December 15, 2022
  • 1 reply
  • 0 views

Hi

 

The pay run in payroll is not displaying the export button and therefore the wages are not exporting to quickbooks.

How do I fix this?

1 reply

December 15, 2022

Hi Pao1234,

 

Thanks for posting in the Community! Payroll journal is automatically exported to QuickBooks Online after you finalise a pay run. Export to QuickBooks option will only show if a payroll journal is not exported successfully to QuickBooks Online. Let me show to check if the payroll journal is exported.

 

Option 1: Hover your mouse on the icon below. If the icon is green that means the journal was exported to QuickBooks Online.

 


 

Option 2: Run a Journal report

 

  1. Go to Reports tab and search for Journal.
  2. Click Customise.
  3. Select the Report period.
  4. On Filter drop-down menu, tick Transaction Type.
  5. On Transaction Type drop-down menu, select Journal Entry.
  6. Select Run report.

 

Let me know if you have any other questions. I'll be around to help you.