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S
shereey
June 29, 2022
Question

Payslip Error

  • June 29, 2022
  • 1 reply
  • 0 views

We had an employee that was terminated and all annual leave was paid out. 

This employee was then reactivated and employed on a casual basis.

When we ran the payslip after the first pay run as a casual employee, the YTD balance on the right hand side of the payslip showed a different annual leave gross $ amount to the previous payslip when the employee was terminated and paid out. 

It is only $6.76 different, but the YTD annual leave taken gross $ amount shouldn't have changed between each payslip.

Would you know what could have occurred ?  Our GL and Payroll Ledgers all balance, it seems to be a disclosure issue on the payslip.....  Is it something to do with the fact that this employee was terminated and then re-employed as a casual? Would this have upset something to do with the payslip?  I've never come across this issue before.  Thanks in Advance.

 

1 reply

I
IntuitSheila
June 30, 2022

Hello shereey,

 


Thanks for posting in the Community.  Leave balances are not affected until the pay runs have been finalised. It could be that on the pay run as a casual employee the employee was accruing leave balance thus causing the difference in the YTD.

 

Let's check the following areas in your payroll settings making sure the leave is set up correctly.

 

Check the pay categories are accruing leave correctly:

 

  1. Click on the Employees tab, and select Payroll settings.
  2. Click on Pay categories.
  3. Click on the Employee's primary pay category.
  4. Check that the Accrues leave tick box is ticked correctly for all relevant pay categories (including linked categories such as overtime).

 

Check the employee's leave allowances template/leave allowances if not on a template:

  1. Click on Payroll Settings.
  2. Click on Leave allowance templates.
  3. Check accrual rate is correct and that the leave type is enabled or not with the slider.

If Employee isn't on a template you will need to click on the employee's name from the employee list:

 

  1. Click on the Employees tab.
  2. Select the employee name, and click on Leave allowances.
  3. Check the accrual rate and that the leave type is enabled or not correctly with the slider.
  4. From here you can also check the Leave balance.

 

If in the event all settings are correct, I'd recommend contacting our Customer Care Team. That way they can take a better look at your payroll issue

.

If you have other concerns, please don't hesitate to visit us. 

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