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January 18, 2021
Question

QB online message says: You must complete your state and/or employee tax setup before continuing. Regarding "No "WA Paid Family Medical and Leave Premium EE" "

  • January 18, 2021
  • 1 reply
  • 0 views

The rates are automatically entered, why am I getting this error message?  It is not letting me run payroll.

No "WA Paid Family Medical and Leave Premium EE" Rate has been defined on 01/15/2021 for 'employee name'. You must complete your state and/or employee tax setup before continuing.

1 reply

Zac Product Champion
January 18, 2021

Hi Payrollquestion1, 

 

Thank you for reaching out on this and welcome to our community. 

 

So that we could better support you on this, I would suggest contacting our support team for further assistance. It would be beneficial for us to do a SmartLook (Screenshare) session with you and understand the ATO/STP integration and employee setup before providing further support.

 

Please see the link below for contact detail of our support team:

 

https://help.quickbooks.intuit.com/en_AU/contact 

 

Thank you and please let us know if you require any additional assistance.