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November 25, 2021
Question

We encountered an error while processing the request. Error: CMN.ATO.AS.000089 - 4/W5 - PAYG tax withheld (W2 W3 W4) is too large or has a negative amount

  • November 25, 2021
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1 reply

November 25, 2021

Welcome to the Community, lsbabu-hotmail-c!

 

You'll have to check multiple reports in QuickBooks Online and cross-match in the BAS screen if the PAYGW figure matches.

 

Let's check the following reports to verify the figure from your BAS screen and the amount on each report.

 

  1. Run or open your payroll journals and check if there's BAS W2 code on it.
  2. Check the payroll journal, and verify if payroll expense is coded under BAS-W1 and PAYG Withholding payable is under BAS-W2.
  3. Run Transactions by Tax code under GST center and compare the figure in the BAS screen.

Also, we'd recommend running the PAYG Withholding Amendment report to see if there are changes made on the previous lodgement. Here's how:

  1. Click on the Reports tab.
  2. On the search box type, PAYG Withholding Amendment Report.
  3. Click on the report, and check if there's an amendments.

If there's an amendment showing, this can cause the error you've received when lodging the BAS in QuickBooks Online. Amendments are changes made after you've lodged a BAS period. Not only they're tracked, the amendments also affects your current BAS period.

 

Feel free to drop a comment below if you need more help with QuickBooks. I'm here to help you anytime. Have a nice day!