$ we’re put in my acc accidentally , transferred back to client .. how do I sort that out now please ?andy

Hello Andy,

If a customer has paid your twice for the same invoice and you have subsequently refunded them, these steps might help:

Step 1: Create the Deposit for the overpayment

1. Select + New.
2. Select Bank Deposit
3. Select the customer you want to refund from the Payee ▼ drop-down.
4. From the Account ▼ drop-down, select the bank account where the overpayment was received.
5. On the first line of the Add funds to this deposit - Account column, select a Accounts Receivable.
6. Enter how much you want to refund in the Amount field.
7. Fill out the other fields as you see fit, then select Save and close.

Step 2: Record the refund for your customer

1. Select + New.
2. Select Expense
3. Select the customer you want to refund from the Payee ▼ drop-down.
4. From the Payment account ▼ drop-down, select the bank account where you returned the funds.
5. On the first line of the Category column, select Accounts Receivable.
6. Enter how much you want to refund in the Amount field.
7. Fill out the other fields as you see fit, then select Save and close.

Step 3: Link the refund to the customer's credit or overpayment

1. Select + New.
2. Select Receive payment 
3. Select the same customer you used for the expense.
4. Fill out the other fields as you see fit.
5. Under the Outstanding Transaction section, select the checkbox for the Expense and the Deposit
6. Make sure the payment is zero, then select Save and close.

Match the overpayment and refund to the Bank Deposit and Expense respectively.

-Ken