Skip to main content
S
Sssteph
December 20, 2020
Question

When I complete a new payrun I want to import timesheets to complete the pay however there is only an option for 30 unpaid timesheets when I have paid all the timesheets previously. I hence then have to manually add an employee. Help?

  • December 20, 2020
  • 1 reply
  • 0 views

More details on this- 

I have approved the timesheets for the week. I go to new pay run then I have two options- import the approved timesheets or import the unpaid timesheets. I am not sure why they're unpaid timesheets as when I go back to previous pay runs everything is finalised and payed. How do I delete this "unpaid timesheets"- I can't even find them in the system. 

Also if I were to select the approved timesheets for the pay run it then imports all the supposedly "unpaid" timesheets. 

Hence I have been instead adding the employee manually to the pay run but now all the "unpaid" timesheets are building up and I have a feeling I am making a mistake using the system. 

 

Can anyone answer this dilemma?

1 reply

Rebecca_A Product Champion
Rebecca_A Product Champion
December 20, 2020

Hi Sssteph, 

 

Thank you so much for reaching out. If you run the Timesheets Report from Employees > Reports you can filter to any approved but not processed timesheets. 

 

To remove these: 

  • Select Employees 
  • Click on Manage Employees 
  • Choose Approve Timesheets 
  • Set Status to Any and select the applicable Pay Period 
  • If you see any timesheets that have not been processed you can choose to Delete them here, if need be. 

For more information about processing Timesheets please see here. 

 

If you don't see the timesheets that you need to remove please contact the Support Team to investigate further. 

 

Thanks, 

Rebecca 

 

Terms & ConditionsAccessibility statement