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May 20, 2020
Question

When I go to 'Lodge Pay Run with ATO' it is saying there are no employees even though I have generated a Pay Slip for them?

  • May 20, 2020
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1 reply

May 20, 2020

Hi Paul, 

 

One of the reasons that employee data will not show up in a Pay Event can be that the employee is marked as Closely Held - for this financial year, Closely Held employees do not need to be submitted for STP, and so their information won't be included in any STP Pay Events. To check whether an employee is a Closely Held employee:

  1. Navigate to Employees tab
  2. Select Employee name
  3. Select Pay Run Defaults from the menu
  4. Scroll all the way to the bottom and you will see Closely held employee box under Single Touch Payroll
  5. Please ensure this box is unticked

Once you have unticked the Closely Held Employee box, the pay event will show the employee data.

 

Feel free to reply in this thread if you have any other questions!

 

-Lucas