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October 6, 2020
Question

When I use ABA files, it pays the gross amount in wages but should pay the net amount. How do I fix this?

  • October 6, 2020
  • 1 reply
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1 reply

October 6, 2020

Hello Contact111,

 

ABA files generated for payroll should not pay PAYG, unless they have been specifically set up to do so.

 

Use this guide on PAYG in ABA files as a reference. Check the relevant section, and ensure that you do not have that setting enabled.

 

If you check and the PAYG in ABA setting is not selected, then contact our support team so we can troubleshoot directly:

  1. Log into QuickBooks Online
  2. Select the Help function
  3. Select Contact Us
  4. Type in your inquiry, then select Let's Talk

-Ken