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S
sedge
February 19, 2020
Question

When is Payroll going to work in the Windows 10 App? Updated to Ver 4.1.1 and it is still not working. When am I going to be able to block 3rd party cookies in browser?

  • February 19, 2020
  • 1 reply
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1 reply

Bonny_
Bonny_
February 19, 2020

Hi sedge,

 

There is currently a known issue with the Employees page not displaying properly in the Desktop App, even after downloading the latest version. We are currently working to get a fix pushed out by the next update, and we will communicate any updates along the way via this page: https://quickbooks.intuit.com/learn-support/en-au/help-articles/why-is-the-payroll-page-showing-cookies-disabled/01/473606#M1146.

 

For now, I recommend accessing the payroll feature through a web browser.


Bonny

S
sedgeAuthor
February 19, 2020

Thanks Bonny

I'll keep a lookout for the new version.

 

There was a second part to my question. I am not happy that, to access payroll in the browser, that there is a new requirement in QBO to enable (unblock) third-party cookies (for all sites). I consider that allowing third-party cookies threatens my security and privacy.

Even though I usually prefer to use the desktop app, there are some occasions when using browser access is more convenient.

 

Are Intuit and Keypay working to remove this requirement?

 

Regards

Steve 

Bonny_
Bonny_
February 19, 2020

Hi Steve,

 

Thank you for providing us feedback about this. There are currently no plans to remove the third-party cookies requirement in the Employees tab. However I can suggest 2 workarounds that you can use:

  • Access the Employees tab on Incognito mode in a browser. At the beginning of your session, unblock the third-party cookies, and when you're done, re-block them.
  • Log into the YourPayroll website to access your Employees tab outside of QuickBooks: http://quickbooks.yourpayroll.com.au/. You may need to request a password reset to get a password and log in, however from here, you can access the entire Employees section without needing to log into QuickBooks and disabling third-party cookies.

Hope this helps!

 

Bonny

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