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November 28, 2020
Question

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

  • November 28, 2020
  • 1 reply
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1 reply

Steven_Product Champion
November 29, 2020

Hi daman1, 

 

On your STP lodgement you are trying to make through a Pay Event does it come up with a particular error message? Within the payroll system you only lodge the current year to date figures with the ATO not payslips. If you prefer to have a look on your own I have attached a link of common payroll errors in regards to STP below.

 

Resolving Common STP Lodgement Issues

 

Alternatively, you are always welcome to give our friendly support team a call or chat by clicking here.

 

Thanks, 

 

-Steven