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Best answer by Sakshi- Product Champion
To ensure that employee pay run details are flowing through to the pay event, please make sure that the employee is not a closely held employee.To check whether an employee is a Closely Held employee:
  1. Click on employee tab
  2. Click on employee name
  3. Select pay run defaults from the menu.
  4. Scroll all the way to the bottom and you will see Closely held employee box under Single Touch Payroll
  5. Please ensure this box is unticked .
Once you have unticked the Closely Held Employee box, the pay event will have the employee data.

1 reply

March 3, 2020
To ensure that employee pay run details are flowing through to the pay event, please make sure that the employee is not a closely held employee.To check whether an employee is a Closely Held employee:
  1. Click on employee tab
  2. Click on employee name
  3. Select pay run defaults from the menu.
  4. Scroll all the way to the bottom and you will see Closely held employee box under Single Touch Payroll
  5. Please ensure this box is unticked .
Once you have unticked the Closely Held Employee box, the pay event will have the employee data.
July 12, 2020

Thankyou my employee was ticked as a closely held Employee.  Now employee is unticked, how do you re-send previous pays to ATO for STP.  Your help would be very much appreciated.

July 12, 2020

Hi Helen64,

 

All pay events lodged with the ATO contain the year-to-date payroll information for the included employees. Therefore, lodging the most recent pay event will include their full earnings for that financial year. While it is possible to re-lodge some previous pay events, if this will cause your pay events to be lodged out of order chronologically I would suggest you lodge an Update Event instead. If you are unsure what information the ATO holds, an Update Event will advise the ATO that this lodgement contains all pays for that financial year. They are not associated with any particular pay run and are used to 'override' previously incorrect lodgements and/or to provide up-to-date earnings information:

 

  1. Go to the Employees tab and select Reports.
  2. Click on Single Touch Payroll (under the ATO Reporting subheading).
  3. Select the Create Update Event button.
  4. Choose the correct financial year and pay schedule, then select Create and follow the prompts to lodge with the ATO.

 

Feel free to reply if you have further questions as I'm here to help!

 

-Kass