Why can't i get into my employees account

An escalation has been submitted about this issue, ashfieldlittlebu.

We are now closely working with KeyPay to fix this issue for you. In the meantime, you can give us a call. We will add your company details as one of the affected files. This way, we can collate how many users are having this issue so a resolution will be rolled out right away.

To get our contact number, click the Help icon in the upper right-hand corner. From there, click the Contact Us button, enter your concern in the description box, and then choose a way to reach out to us.

I appreciate your patience on this. Don't hesitate to leave a comment if you need more assistance with payroll.