Why have my fees increased so steeply over the past 3 years? No change to my business size or needs. $175.29 - 2021 $320 - 2020 $394 - 2021?

A fee increase is never easy and I understand this year has been tough due to the pandemic, steventupper.

But, these changes are necessary for us to deliver innovative products and services. We know how hard you work, especially in a challenging economy.

Your resilience helps us understand what you need to make smart money decisions, run your business, and take care of you and your team. This increase will ensure we’re able to continue delivering unrivaled benefits that help your business grow.

To give you further details about your bill, you can browse this link: QuickBooks Payroll powered by KeyPay Price and Billing Changes from 1st April 2021.

Supporting the needs of small business owners and mid-market customers, especially in the face of shifting and changing markets, is our singular focus. To do this, innovation is key. Hence, here's the latest update of QuickBooks you can look for: New Features For QuickBooks.

If you need more help with the charges, you can chat with our Live Support Team. They can pull up your account and verify the charges on your account. 

Please know that you can contact them at 8:00 AM - 10:00 PM (AEDT) Mon - Fri and 8:00 AM - 8:00 PM (AEDT) Sat-Sun excluding public holidays.

Stay in touch with me if you need more information about the fee increase. I'll be right here to help you.

@steventupper 

Time to explore another accounting app?