Why is quickbooks so slow to use lately. I'm having issues processing payroll where the page doesn't even load half the time. You can't run a business with this happening

Hi Alexander,

I understand you're experiencing latency issue in your QuickBooks Online account. We aim for the most frequently accessed pages to load within 10 seconds, but performance may fluctuate depending on data volume. For instance, a new account will generally load faster than one with a high volume of transactions and stock items.

I recommend checking the following steps below to isolate the situation encountered.

• Clear cache on your browser
• Restart computer/device 
• Unplug and re-plug your WIFI connection for 20 seconds or more.
• Use a different computer or device to see if the behavior is the same or not.

Check this link to learn more about Why is my QuickBooks Online slow?.

Post again in the Community if you require more help with your QuickBooks Online account. 

Hi Alexander90,

I've checked here on my end and found that there are no reported cases or ongoing investigations about this issue. Since the issues persists, I'll tap on the representative you've spoken earlier and have this behavior checked and investigated. 

Leave a comment below if you have additional questions in handling your QuickBooks account. I'm glad to support you.