Why is there no balance in chart of accounts when there are entries that have been done? I have subaccounts under Payroll Withholding Account and no entries come through

Hi kylie-davis, 

If there are transactions that are not showing in your Chart of Accounts, I would recommend reaching out to our support representatives by phoning 1800 046 038 so that we can investigate this further. Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select Contact us.
4. Enter a brief description of the issue, then select Next.
5. Select Start a Chat or Get a Callback to connect to a live support team representative.

-Lucas