Hi there, How do I credit an inventory account and debit an expense account for the inventory that was given out for free?

Hi ivonne-kartaraha,

Welcome to Community!  It's great to hear that you provide promotional samples to your customers.  QuickBooks Online provides the ability to track these items with peace of mind.  I'll be happy to provide the information you need to reach your QuickBooks goals!

This process does have a few steps in order to set it up successfully and you can refer to this guide for reference.  It will take you through the process of creating an expense account, an invoice for the item and the journal entry to keep your books aligned.

Should you require additional assistance, feel free to contact us.  We'd love to have the opportunity to work with you in real time and ensure you're comfortable with the process.

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Please don't hesitate to reach back out if you have other questions.  We'd be happy to help!