How can I change the customer listed under "Select the payments included in this deposit" if the wrong customer is currently shown and its stuck?

Hi there office-roofsbyll

Thanks for reaching out about creating your transaction. QuickBooks Online is a great tool able to assist in keeping track of sales and expenses so you can see the profitability of your company. I can provide some assistance with creating deposits.

If the option to select a customer is greyed out, one possible cause would be browsing data. These temporary files can accumulate in your browser, device and network and cause errors like greyed-out sections, or buttons not working in any cloud-based software like QuickBooks Online. You can resolve errors caused by browsing data using these steps:

•  Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you have any other questions or need further assistance, feel free to reach out here.