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February 9, 2023
Question

How do I get new suppliers who were paid more than $500 in 2022 to be able to be selected from the list of T4A Suppliers? Their name appears unbolded in the list.

  • February 9, 2023
  • 1 reply
  • 0 views
They are being tracked for T4A's, they do not have a negative balance. Of the list of suppliers that need T4A's, all of the new suppliers that have been added in 2022 are the ones who appear on the list, but are unbolded and I cannot check the box beside their name. 

1 reply

February 9, 2023

Hi there sally56,

 

It's important that all your year-end forms have the correct information to be given out to employees and contractors. QuickBooks Online is a great tool able to help you generate T4A forms for your suppliers. i can point you in the right direction for assistance with T4A.

 

One reason that the T4A wouldn't be available would be that there are no payments made in the calendar year in question for bills, or no expenses either. 

 

if the supplier received a bill payment or an expense, and the option is still greyed out, you'd need to reach out to the QuickBooks Online support team. they'll be able to analyze the supplier and transactions with you in a secure setting in order to help you make sure the form can be generated. You can reach  them using these steps:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.