Skip to main content
U
userricky
May 5, 2024
Question

How do you match a positive and negative balance in accounts receivable that showed up under different customer names?

  • May 5, 2024
  • 1 reply
  • 0 views
QBO recorded an amount received through square as a credit to AR with customer name 'Square Customer'. How do I apply this negative AR to the correct customers' positive AR balances?

1 reply

J
JamesM4
May 6, 2024

Hi userricky,

 

Glad to have you connect with us here. QuickBooks is a powerful program that enables you streamline your work using the powerful features offered in the program. Rest assured, I'll be happy to share more info so you're on the right track. 

 

The function you've described above isn't available in QuickBooks. You'd have to enter a number that's 0 or greater than 0. I can see the benefit of having this function and I encourage you to send feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. When it comes to recording the transaction in question, I recommend getting in touch with your accountant for expert advice on how handle the transaction. I'll also leave the question open so other Community members can chime in and share their expert advice. 

 

Let me know if you have other questions by leaving a comment below. I'll be one message away. 

Terms & ConditionsAccessibility statement