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January 3, 2024
Question

How to have multiple customers to choose from when logging into quickbooks? When i log in i can only access my one customers account

  • January 3, 2024
  • 1 reply
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1 reply

January 3, 2024

Welcome to the QuickBooks Community, sam-totalcranese.

 

Thanks for reaching out to us here. I'd be happy to help!

 

I recommend ensuring that you're logging into your QuickBooks Online Accountant account, and not using a "User" login. If you've been invited as a 'user' you will only have access to the one associated account. However, if you are an accountant with multiple clients, you'll need to log into your firm to access your client list.

 

If you're logged into your firm, and still unable to see your client list, I suggest clearing your cache and cookies, switching to a different browser, or trying a private browser (incognito) as it may be browsing data that is preventing the software from doing what it is supposed to do.

 

Feel free to reach back out if you have any other questions.