I believe that part of tour systems are hacked. Whenever I begin putting in new customer info someone tries to take control of my phone. Please look into your security

Hi there, 

Thanks for reaching out to us here. It's vital you're able to use the program without running into the issues you've described. 

While there hasn't been reports about the issue you're experiencing, I recommend getting in touch with our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support. 

Feel free to keep me posted on how you make out. I'll be on standby.