I have an inventory on my PL that needs to be zero; I am new to QB online. How do I change it?

Hi there,

Welcome back to the QB Online family! It's essential you get the assistance you need. I'll be glad to steer you in the right direction so you're on the right direction with achieving your goals.

Based on the info you've shared, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support. 

Feel free to check out these helpful  tutorials/webinars that you can reference in order to cut the learning curve for QBO.

Feel free to keep me posted on how you make out. I'll be on standby.