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May 27, 2024
Question

Selecting the Customer Details tab does not give me the option to edit from my iPad , why ?

  • May 27, 2024
  • 1 reply
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Sales / customer / selecting customer detail does not give me the edit option to change name and email from my iPad why?

1 reply

May 27, 2024

Hello karnig1,

 

Thanks for reaching out to us here. QuickBooks is designed to be an easy-to-navigate program. It's essential you're able to experience this benefit without running into issues. Rest assured, I'll be happy to help so you're on the right track. 

 

In order to troubleshoot this issue, I recommend uninstalling and reinstalling the app. This is a good way to troubleshoot bugs that affect the app. By reinstalling it, this ensures you're on the latest version of the mobile app. You can visit these links to reinstall the QBO mobile app:

 

Give this a try and feel free to keep me posted on how you make out. I'll be a message away.