Where is the file menu

Hi there, 

Thanks for connecting with us here in the Community. It's important you're able to find the menu you're looking for so you can continue to do the things you love. QuickBooks is a versatile program that enables you to get your work done faster. Rest assured, I'll be happy to point you in the right direction. 

To get started, could you clarify more about the goal you're looking to accomplish using QuickBooks? In case you need help with setting up tutorials/webinars you can check out in order to cut the learning curve. The tutorial will give you guidance on setting up the program the right way so you can achieve your accounting goals with ease. In case you need additional support a specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else. Let me know if you have questions, I got your back.