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ChristinaD84
Dec 14, 2023 4:16 PM UTC
Question

Will the new 2024 CPP2 deduction be automated in QBO or is this something we will have to go in and add or change manually?

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5 replies

Trish_T
Dec 14, 2023 4:44 PM UTC

Hi ChristinaD84,

 

Welcome to Community!  QuickBooks Online Payroll provides the latest updates based on government guidelines.  I'd be happy to provide some insight here!

 

As you are aware, the second additional CPP contributions (CPP2) begin in 2024.  Rest assured that this will be automatically updated, so you can proceed with payroll with confidence.   

 

For any of our QuickBooks Desktop customers who may also join in on this thread, you will notice the changes when you update your QuickBooks product to the latest release.  To learn more about the maximum pensionable earnings and contributions for 2024, click here.

 

If you have any other questions, please reach back out.  We would be glad to help!

Debz16
Nov 15, 2024 7:41 PM UTC

Hello,

 

My QuickBooks Pro is not calculating CPP2 for an employee who has contributed the maximum for CPP1. I have verified using PDOC that CPP2 should have been deducted this last pay.

I called the Customer Support line and they were of no help. This question must be answered by someone who understands payroll - not just reading from a support book.

If someone with payroll experience could answer my question, I would be very grateful.

Fingers crossed!

Debz16
Nov 15, 2024 7:43 PM UTC

Apologies, I have QuickBooks Premier - not Pro. And yes, it is up to date with updates.

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