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December 31, 2023
Question

WOWWW so frustrated with this company all their problems ZERO customer service...Yet I pay every FUCKING MONTH!!!

  • December 31, 2023
  • 1 reply
  • 0 views
Hey Quickbook why don't you fix your problem with updating with the TD bank.  I'm SOO frustrated

1 reply

January 2, 2024

Hi deserthemphut-ho,

 

Thanks for connecting with us here. I'll be happy to point you in the right direction.

 

Our engineers have been made aware of this issue and they're working hard to help get you back on track with your work. While there isn't an estimated time frame for a fix, I encourage you to contact our support team so they can add your account to the investigation. This ensures you stay updated about the investigation. Here are our contact details:
 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

In the meantime, I recommend manually uploading your transactions using the steps provided in this article here. Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.