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S
swiftautogate
May 12, 2022
Question

Is anyone have trouble with nedbank getting daily statement ?

  • May 12, 2022
  • 1 reply
  • 0 views
worked for the first 2 months then stoped .ned bank says they not doing anything and then it started working for a few days  but now it does not work at all for over a month

1 reply

A
AbegailS_
May 12, 2022

Hi there, @swiftautogate. 

 

I'm here to help you get the most updated banking transactions in your QuickBooks Online. 

 

To get transactions updating again, you can try updating it manually. 

 

Here's how:

  1. Go to Banking from the left menu.
  2. Select the Update button in the upper right-hand corner.
  3. Wait until the update is done.

 

If you're getting the same result, you can sign in to your bank's website to check if there are any alerts or notifications that may block QuickBooks from downloading new transactions. Please refer to this link on how: What to do if bank transactions won’t download or there's a bank error.

 

In the meantime, you can upload the transactions manually to ensure the account is up-to-date. Download the data from your bank then map the transactions in the following supported formats or  file types:

  • Comma-Separated Values (CSV)
  • QuickBooks Online (QBO)
  • Quicken (QFX)
     

To learn more about the steps on importing these files, see this article: Manually upload transactions into QuickBooks Online.

 

I'm also adding this article as your guide once you reconcile your account: Reconcile your account in QuickBooks Online.

 

If there's anything I can do for you or questions about bank feeds, just drop me a comment below. I'm always around to help.

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