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4 replies

LeizylM
Apr 20, 2023 2:55 PM UTC

Hi there, userinfo145.

 

I'd be glad to share insights into how audit logs work in QuickBooks Online (QBO). 

 

The option to delete the Audit Log report isn't available in QBO. Since this feature is more important to help track all the changes made to transactions, Accounts, and Settings within the system.

 

Therefore, QuickBooks Online has designed the Audit Log to be an unalterable record to ensure the integrity and accuracy of the financial data.

 

Additionally, I've attached an article that will help you learn more about the audit log, as the special users QuickBooks creates for specific situations on your account: Use the audit log in QuickBooks Online.

I've also added some articles on how to customise, memorise, print, email, and export reports in QuickBooks:

 

 

Remember that you can always ask me about the Audit Log or other processes within QuickBooks. I'm always here to help. Have a great day!

sl-wong-bettergr
Feb 18, 2024 11:42 PM UTC

i am the primary admin for QBO and i would like to delete some of the audit log to avoid misunderstanding when i add new user, can i do that?

GlinetteC
Feb 19, 2024 12:00 AM UTC

Hi, Wong.

 

It seems you've posted a similar issue in another thread, to which my colleague already provided an answer. You can refer to his link for more details: https://quickbooks.intuit.com/learn-support/global/reports/can-audit-log-be-deleted/01/1398765#M2742.

 

If you have any further queries, please leave them in the comments section below. I'm always willing to assist. 

Fiat Lux - ASIA
Fiat Lux - ASIA
Apr 20, 2023 3:58 PM UTC

@userinfo145 

Signup for a new QBO account and migrate your data from old account. Otherwise, purchase a 3rd party migration service.

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