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Dec 17, 2020 7:58 PM UTC
Question

I am trying to generate GSTR1 report, but i am getting error that "something is not right". did every thing but no result

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1 reply

MaryLandT
Dec 17, 2020 9:00 PM UTC

I can help get rid of the error so you can generate the GSTR1 report, shreyans@moxiesu.

 

The error you're getting can be caused by an old cache piled up on your browser. To fix this, let's log in to your QuickBooks Online account using a private browser window.

 

Try these keyboard shortcuts depending on the browser you're using:

 

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N.

 

Once logged in, go run back the GSTR1 report. In case you need a reference, let me share the steps on how to pull the report below:

 

  1. Go to the Reports on the left menu.
  2. Under GST returns, choose GSTR1- Summary of outward supplies report.
  3. Customise the necessary filters like the Report period and Accounting method.
  4. Click Run report.

When that works, you need to clear the browser's cache and cookies to remove the log files and start with a clean slate. As an alternative, you can try using other supported browsers to be thorough.

 

For additional information about managing the GSTR1 report in QBO, check out this article: Know more about GSTR-1 Summary and Detailed reports in QuickBooks.

 

Get back to me if you need additional information about the said report. I'm always glad to help you.