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August 20, 2020
Question

I cannot open reports menu. i cannot view summary of outward supplies. Please do the needful

  • August 20, 2020
  • 1 reply
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1 reply

August 20, 2020

Hello there, @info1243.

 

There's an In Progress investigation about viewing the summary of outward supplies in QuickBooks Online for India. Our product engineers are aware of this issue and are now working hard to fix this the soonest.

 

I suggest contacting our Customer Care Team to add your account details to the list of affected users. This way, you'll be updated as soon as a fix is implemented.

 

Here's how to contact support:

  1. Click the Help icon.
  2. Hit Contact us.
  3. Enter your concern in the description, then click Let's talk.
  4. Choose to Get a callback.

Please be advised that due to COVID-19, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday. We will resume normal hours as soon as possible.

 

Also, you can check out our support hours to ensure that we address your concerns on time.

 

Please let me know if you have any further questions. I'll be here to help. Wishing you the best.