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May 12, 2022
Question

When copying a journal entry previously i could delete the attachment which was uploaded on the previous entry but now i noticed that the cross to delete is not there

  • May 12, 2022
  • 1 reply
  • 0 views
- I can add another attachment but i cannot delete the previous one?

1 reply

Jen_D
May 12, 2022

Thanks for reaching out to us regarding this accountant training concern, @userleanne.

 

I can definitely help ensure you're able to remove the attachment to your journal entry. At the moment, removing the attachments directly on the transaction has been updated. You'll need to go to the Attachments center to delete files and remove it to your JE's.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Attachments.
  3. Click the arrow beside Download.
  4. Press Delete, and click Yes to unlink the file to existing transactions.

 

See this link to learn more about using the Attachments feature in QuickBooks Online.

 

If you have other questions or concerns about this account topic, this support page is always available. I'm also here to help you anytime. Have a good one!