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June 7, 2021
Question

A Credit Transaction on my Visa is not showing in the Registry and therefore, not showing up in the Rec. Report. How to I get it in there? The Supplier Credit is there?

  • June 7, 2021
  • 1 reply
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1 reply

June 7, 2021

Hi Kimberly66,

 

I know being able to reconcile your accounts is key to keeping your accounts balanced. QuickBooks Online is a comprehensive program that includes all the tools for reconciling your accounts. I can help you complete the banking part of the supplier credit transaction.

 

It sounds like you created the credit, the second part of the transaction is to enter the refund deposit.

 

Follow these simple steps for entering the refund:

  1. Click +New.
  2. Select Bank Deposit.
  3. In the Account dropdown menu, select the account that the refund was deposited.
  4. Fill in the remaining information, amount, supplier, and payment method. In the account column, you'll choose Accounts Payable.
  5. Click Save and Close.

Here's an article you can review that explains the complete transaction in more detail: Enter a refund from a supplier. You should now see the refund entry in your transactions to reconcile

 

If you need a helping hand, I'll be here. Have a fantastic evening!