Hello, i just opened a new account just to be approved for merchant and got denied again. Credit score, for which you would be sent a separate confirmation note if this was the caseThe types of products or services a merchant is sellingA merchant being under the age of majorityA merchant located outside of CanadaNon-response for over 30 days after a request for additional informationmy credit score is perfect, i am 20 years old, i am in ottawa ontario , my service is advertising, no request for additional information has ever been sent to me. This is my last attempt with quickbooks if i can get support, and if not does anybody know a good alternative to quickbooks.thanks

Question

accepting payments

Forum|Forum|5 years ago
August 18, 2020
1 reply
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Hello, i just opened a new account just to be approved for merchant and got denied again.

Credit score, for which you would be sent a separate confirmation note if this was the case
The types of products or services a merchant is selling
A merchant being under the age of majority
A merchant located outside of Canada
Non-response for over 30 days after a request for additional information

my credit score is perfect, i am 20 years old, i am in ottawa ontario , my service is advertising, no request for additional information has ever been sent to me. This is my last attempt with quickbooks if i can get support, and if not does anybody know a good alternative to quickbooks.thanks

QuickBooks Self-Employed

AddieC

Hello Adam,

I know how important it is to be able to easily accept payments from your customers. QuickBooks Self-Employed is an awesome all-in-one solution for your business bookkeeping, and it's vital that you're able to make the most of what it has to offer. I'd be happy to point you in the right direction for help.

Without the ability to look at your private account information here in the Community, I'm limited in the information I'm able to provide regarding why your Payments application may have been denied. In this case, you'll have to reach out to our designated Self-Employed team directly to find out what's happening.

You can reach out to them via email, or in-product using the QB Assistant.

I'm confident an agent will have this sorted out for you in no time.

Cheers.