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March 14, 2020
Question

Are the expense accounts that have tax codes assigned supposed to always display those tax codes in the list Chart of Accounts? For me some do, and some don't. thanks!

  • March 14, 2020
  • 1 reply
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1 reply

AddieC
March 16, 2020

Hello, 

 

Assigning a tax code to certain accounts in your Chart of Accounts will make it easy for you to create transactions quickly and without confusion. When you review your CoA list, you'll see the tax rate associated with your account displayed in the Tax Rate column. 

 

Each account that has been assigned a default tax code will display the tax in the main CoA list. If you've assigned a default tax and you're not seeing this specified in your Chart of Accounts, double check to make sure your changes were saved.

 

If they were saved and you're not seeing this in the list, try clearing the cache and cookies in your web browser. These are the stored Internet files that build up over time. These files can cause bugs like loading issues and latency in QBO and other sites. Here's more information about how to do that: How do I clear my browser cache and temporary Internet files?

 

If the issue persists, try opening your account in a different browser. You can also try using Incognito Mode in Google Chrome. This is a private window that runs independently from the rest of your browser. If you're not sure how that works, take a look here: Browse in private


If you're still not seeing the tax code in your CoA list, please reach out to our tech support team so we can investigate this further. 

 

Cheers.