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June 26, 2024
Question

Can the system put funds into the uncategorized Asset account in error? I have an AR payment placed in this account, can someone tell me how to transfer it out?

  • June 26, 2024
  • 1 reply
  • 0 views
This was a payment sent by etransfer, no idea why or how it went into this account

1 reply

June 26, 2024

Hello phayes-mts-net,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online provides options for completing your daily bookkeeping goals.  It's important to record transactions accurately to ensure your accounts remain balanced.  I would be glad to help!

 

In your situation, you could create a journal entry to move the funds to the appropriate account, or you can edit the original transaction.  Here's how;

 

1. From your Settings ⚙, select Chart of accounts 

2. Locate the account the funds were applied to and open the Account history, in the Action column

3. Click on the transaction and hit Edit (this will open the original transaction)

4. Make the necessary changes and hit Save.

 

Should you require additional assistance, please don't hesitate to contact us outside of Community. It would provide a great opportunity for us to work with you on a personal level, and assist you with accomplishing your QuickBooks goals as soon as possible!

 

Feel free to reach out again, if you have any other questions. We would be happy to assist!