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June 15, 2023
Question

Can you please explain to me. Why bank statement account do not match with Balance Sheet in QB online?

  • June 15, 2023
  • 1 reply
  • 0 views
The bank account was reconciled. Bank account in USD, in Balance Sheet in CAD.

1 reply

June 15, 2023

Hi 4949mtc,

 

Welcome to Community!  QuickBooks Online is experiencing the issue that you've described.  Our Development Team is investigating the unexpected behavior.  Although I don't have an ETA for resolution, I suggest contacting us, so we can set you up with a notification when the issue has been resolved.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions or concerns, please feel free to reach back out.  We'd be happy to help!