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jphilipponcpa
January 12, 2024
Question

Custom Summary Report

  • January 12, 2024
  • 1 reply
  • 0 views

Hi all!  I am trying to run a report that was available on QB Desktop but I can't find in QBO Canada.  It is one where you can change both the columns and rows (I'd like to cross-filter by class and location).

There is a tutorial with a link for the US version, but when I try it, it just hangs up when loading:

https://app.qbo.intuit.com/app/report...

 

Does anyone know how to get this in the Canadian version of QBO?

 

Thanks so much!

1 reply

A
Amanda-B
January 12, 2024

Hello, jphilipponcpa.

 

Thanks for reaching out to us here. I'd be happy to guide you in the right direction.

 

Sometimes browsing data accumulates and prevents the software from doing what it is supposed to do. I recommend clearing your cache and cookies, switching to another browser, or trying a private browser. This usually resolves browsing data issues.


If you're still receiving this message after trying the steps provided, I encourage you to reach out to the support team outside of the Community so they can investigate further into why this may be happening. You can reach them by following one of these methods:


Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback


Feel free to reach back out if you have any other questions. 

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