Customer credit card charges is not showing in my bank account and also not showing on customers credit card statement . charges was made on dec 22, and showed as paid

Hi ali-lotfioff,

QuickBooks Online Payments is a dynamic way to enable your customers to pay directly from the invoice they receive.  I recommend contacting our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They will be able to look into your situation in more depth, and provide any steps necessary to ensure you receive your payments without further delay!

If you have any other questions, feel free to reach out again.  We would be glad to help!