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July 25, 2023
Question

Does anyone know what to do when quick books won't open any tasks. I try clicking on bill or general Journal entry but nothing happens.

  • July 25, 2023
  • 1 reply
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1 reply

July 25, 2023

It's happening to me too atm. I have no idea how to fix it and I can't even send a help message, it will let me type it but not send it. 

July 26, 2023

Hi barb-bergland-ca and hondahonda,

 

Thanks for reaching out here.  Welcome!  It's important that you're able to accomplish your daily bookkeeping tasks, in QuickBooks Online without delay.  I'd be happy to help!

 

If you haven't done so already, I suggest clearing cache on your browser.  This will improve loading times and increase system performance. If you experience the same outcome, try another browser such as Safari, Edge, Google Chrome, Firefox, or a private/incognito window.  Should you require additional assistance, contact us, for further investigation from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please feel free to reach out with any other questions.  We'd be glad to assist!