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November 4, 2023
Question

Hi, My payroll taxes are not all showing up in the profit and loss report. I can see that we have paid x amount but the line in the profit and loss sheet is incorrect?

  • November 4, 2023
  • 1 reply
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The line that shows payroll taxes shows a much lesser amount than what we have actually paid

1 reply

November 6, 2023

Hi there,

 

Glad to have you reach out to us here. It's essential you're able to get the help you need so you can continue to run your reports with confidence. Rest assured, I'll be happy to point you towards the right direction.

 

Based on what you've described, I encourage you to reference the following variables that may be causing the discrepancies on your report: 

  • Reporting dates: It's important to make sure your report dates include the transaction in question.
  • Cash vs Accrual: Since the report amounts can report differently due to the accounting method, I recommend checking the method you're using on your reports. You can change this setting while running your reports by selecting the Cash or Accrual radio buttons under Accounting method.

In the event that this issue is being caused by browser-related issues, I recommend clearing cache and cookies. Clearing cache and cookies helps with fixing most browser-display/functionality issues. You can do this by following the steps in this article: Clear Cache and Cookies. If you're still having issues after verifying the info above, I recommend contacting our support team so they can take a closer look at the issue. 

 

If you have any other questions, feel free to reach out here. I've got your back.