How can I change the beginning balance of my cash account in QuickBooks online accountant?

Hi trequeno,

Tracking the balance in your bank account is made simple with QuickBooks Online, especially if you've synced your account to the bank feed. I know how important it is to start your balance off properly, and I'd be happy to explain how you can change the beginning balance in your cash account.

Here is a helpful guide, to enter an opening balance in QuickBooks Online. If you cannot find the opening balance for your cash account, you can check out what to do if you didn't enter an opening balance in QuickBooks Online (Journal Entry).

If you should require additional assistance, I encourage you to contact our Customer Care team.  With your consent, they'll be able to connect with you live, and ensure you're able to enter an opening balance successfully.

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, please don't hesitate to reach back out.  We're always happy to help!