How do you clear "uncleared payments and credits after your reconciled?

Hi SPer,

Welcome to Community!  It's essential that your books remain balanced after reconciling your accounts.  QuickBooks Online provides options for completing your bookkeeping tasks with peace of mind.  I'd be glad to help!

Making changes to transactions after completing the reconciliation process can have a negative impact on your books.  If your reconciliation revealed a zero difference, having uncleared transactions would indicate that they fall in a different statement period.  However, to better understand why these appear, I recommend contacting us outside of Community.  With your consent, our Customer Care team can connect with you in real time, and review the transactions, in order to provide the best course of action.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, please feel free to reach back out.  We're always happy to assist!